Katy Leeson Managing Director at Social Chain, Jo Harper Social Director at Kelloggs and Mark Leach Managing Director at CRO agency User Conversion discuss agency client relationships

A video about agency / client relationships:

  • Joseph Harper (Head Of Social at Kelloggs UK) representing the client side
  • Katy Leeson (Managing Director at Social Chain) representing the agency side
  • Mark Leach (Managing Director at User Conversion and previous Head Of Ecommerce at Missguided) representing both the agency and client side.

In this discussion we explored the needs and wants of both the client and the agency. How do clients like to be approached ‘cold’? What they look for in a good agency? How big are their budgets really?

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