2. Top tips on culture & recruitment

If changing your principles isn't as big a deal as a complete pivot or starting again, then your principles might not quite be deep enough.

Harry MetcalfeFounder: dxw
Harry Metcalfe and David Mann founders of public sector agency dxw on the Say No Podcast

Carla Cringle & Imogen Puddock: FizzPopBang

Carla and Imogen found a magic formula. As Head of HR and Head of Brand at Red Bull, they both discovered a passion for building strong, high performing teams by developing a vibrant culture.

These are not values

A lot of companies stick the word ‘integrity’ in their values. But what does that mean in terms of actual behaviour?

Hiring a people person

When it’s time to hire a people person, these are the things to watch out for.

Know your people

Here are some tips to help you keep your best talent.

Say No Podcast

Do you live and breathe your work?

We recently interviewed Harry Metcalfe (founder) & David Mann (managing director) from dxw – a 80 person agency solely focussed on government work. This is what happens when your purpose is so deeply ingrained in your culture…

Books that agency owners recommend related to culture & recruitment

Former Google and Apple exec Kim Scott and her book Radical Candor

Radical candor

A lot of agency owners are genuinely good human beings. They don’t want to hurt anyone. But what is if the nice thing to do is to confront the person. Be direct. Would you do it? Would you know how to do it? This book shares insights from a former Google and Apple exec – Kim Scott. This book is an excellent leadership book for any agency owner.

Extreme ownership

“It’s his responsibility, no it was hers. Someone has to do it. Not me.” This book is about combating these scenario. Being a good leader. How to create a culture where everyone takes ownership of the unit mission. The authors Jocko Willink and Leif Babin are former US Navy Seals.

Leif Babin and Jocko Willink former US Navy Seals book cover of Extreme Ownership

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1. Top tips on agency positioning

3. Top tips on keeping on top of your sales & marketing

4. Top tips on building great client relationships

5. Top tips on finance & accounting – running a sustainable and profitable agency